Managing the day-to-day client relationship and communications between the agency and the current clients. Support the Business Director to develop and produce effective communication strategies for clients, in line with their business objectives and marketing requirements. Collaborate with cross-functional teams (from the agency and/or from the group) across multiple clients/projects in a fast-paced atmosphere to ensure cohesive and efficient campaigns Monitor closely the communication trends and in charge of competitive audit/reports Support teh social media team by developping strategies, conducting research, seeking latest trends, and providing proactive measures for clients Identifying new business opportunities with current clients while managing allocated resource teams. Supervise, inspire and guide the executive team members Main Tasks Technical & Product Strong understanding in advertising, marketing and communications. Maintain a solid understanding of clients business (industry, market, product) and their competitors and be able to transform key learnings into strategic inputs Develop an excellent daily client relationship and foster consulting opportunities wherever possible In-depth knowledge of agency capabilities, processes, and tools
Business Acumen & Operational Efficiency Manage the day-to-day relationship with our internal & external teams Ensure that all key supporting assets are consistently up-to-date and driving a productive outcome Oversee and run team status meetings to align internal and external stakeholders on priorities and goals of each meeting/project Manage expectations, time, and quality standards, and secure agreement of clients and team members with strong attention to details Demonstrate ownership and confident management of multi-projects for multiple clients on multiple markets - as well as internal stakeholders Work together with the full team to deliver high quality work Good understanding of the production ecosystem, milestones and requirements Seamlessly manage multiple stakeholders across multiple clients/markets under the guidance of your Business Lead / Business Director