Job Description

The Role

We are seeking a highly skilled and dedicated individual to join our dynamic team as the Manager Accounts in the telecommunications sector. In this pivotal role, you will oversee the financial management and account operations, ensuring the highest standards of service delivery and financial integrity are maintained. The ideal candidate will demonstrate a deep understanding of account management principles within the telecommunications industry, showcasing the ability to foster strong relationships with clients while driving the strategic objectives of the organization. You will be responsible for developing and implementing effective account strategies to enhance customer satisfaction, retention, and profitability. Collaborating with cross-functional teams, you will analyze financial data, identify trends, and create actionable plans that align with our business goals. The successful candidate will have a proven track record in managing key accounts, prioritizing customer service excellence, and delivering on organizational KPIs. If you are a results-oriented professional with a passion for driving success in a fast-paced environment, we invite you to apply and contribute to our continued growth and success in the telecommunications industry.

Responsibilities

Develop and implement strategic account management plans to meet organizational objectives. Oversee account performance and operational metrics to ensure adherence to company standards. Establish and maintain strong relationships with clients to understand their needs and drive customer satisfaction. Collaborate with sales, marketing, and technical teams to facilitate account growth and service delivery. Analyze financial reports and customer data to inform decision-making and improve service offerings. Prepare and present regular performance reports to senior management. Resolve customer issues and conflicts promptly, ensuring that client needs are met effectively.

Requirements

M. Com or relevant education Minimum of 5 years of experience in account management, preferably in the telecommunications or subcontractor industry. Proven track record of managing key accounts and driving revenue growth. Strong analytical skills with the ability to interpret financial data and metrics. Exceptional communication and interpersonal skills to effectively engage clients and stakeholders. Ability to work collaboratively in a cross-functional team environment. Proficient in relevant software applications and tools for account management and financial analysis.
Job Types: Full-time, Permanent

Pay: AED6,000.00 - AED8,000.00 per month

Application Question(s):

Do you have Project Accounting experience? Have you worked with a Telecom or Sub-contracting company? The Gross-salary for this position is 6,000-8,000 AED based on your relevant experiences, skills, abilities, education and certifications so do you agree to our budget because it is non-negotiable? What is your Nationality? What is your Current location? What is your Total years of experience? What is your Current salary? What is your Expected salary? Your Visa Category Your Visa Expiry? Your Notice period? * Do you have M.Com Qualification?