Job Description

Job Overview:
The Maintenance Coordinator will be responsible for managing and coordinating the maintenance services for the architectural scale models we provide to our clients. This includes working closely with the maintenance team to ensure timely and effective service delivery, collecting client feedback to improve services, and actively seeking new business opportunities by securing maintenance contracts with potential clients. The ideal candidate will have excellent organizational skills, strong communication abilities, and a proactive approach to business development.

Key Responsibilities:

• Serve as the primary point of contact for clients regarding model maintenance services.
• Coordinate with the maintenance team to schedule and ensure timely maintenance services for models.
• Monitor the completion of maintenance tasks and ensure they meet the company's high-quality standards.
• Reach out to clients after service completion to collect feedback on their satisfaction and identify any areas for improvement.
• Address client concerns or issues related to model maintenance promptly and efficiently.
• Maintain strong relationships with existing clients to ensure ongoing service needs are met.
• Research and identify potential clients who may require model maintenance services.
• Approach new clients to promote the company's maintenance services and secure new maintenance contracts.
• Work closely with the maintenance team to assign tasks, track progress, and ensure adherence to deadlines.
• Ensure that all maintenance activities are well-organized and resources are effectively allocated.
• Maintain accurate records of service activities, including maintenance schedules, work completed, and client feedback.
• Provide regular reports to management on the status of ongoing service contracts and potential business leads.

Qualifications:

• Education: Bachelor's degree in Business Administration, Engineering, Architecture, or related fields (preferred).
• Experience:
• At least 2-3 years of experience in maintenance coordination, client services, or business development.
• Previous experience in a model-making company, architecture firm, or a related field is a plus.

Job Types: Full-time, Permanent

Pay: AED6,000.00 - AED10,000.00 per month