Job Description

We are currently looking for a qualified candidate who is passionate and has great enthusiasm for the travel industry. The successful applicant will be responsible for promoting and booking VIP travel arrangements for clients from start to finish both domestic and international travel.

If you are confident and driven to achieve growth in a fast paced environment, a creative problem solver and work well in a team, this position is for you!

Job Responsibilities:

• Complete program travel arrangement from initial request to operation to completion
• Listen and guide the conversation to solve problems promptly with all types of customers under all circumstances
• Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situation
• Adapt and change as requirements of the business change
• Be responsive to client's needs and issue resolution with excellent communication and follow up
• Knowledgeable in creating bespoke customized itinerary packages
• Embrace new technology and ways of working that promote flexibility to adjust quickly to the shifting needs of the business.
• Act as the point of contact among employees, clients, and other external partners
• Manage information flow in a timely and accurate manner
• Follow through to meet deadlines and requests
• Possesses a high level of interpersonal skills and the ability to handle confidential information; maintains employer's privacy by keeping information private
• Represents the Company with a high degree of professionalism
• Works independently and/or within a team on special projects as assigned

Requirements:

• At least 3 years of experience as a Travel Advisor in hospitality, travel, and tourism.
• Proficiency in Saber GDS
• Knowledge in Salesforce CRM system
• At least two years of experience in commercial flight booking experience
• Capable of managing a demanding workload with a strong sense of urgency and flexibility to change as needed
• Has full knowledge of handling VIPs and arranging itineraries
• Must be a project-oriented team player, organized with strong attention to detail
• Must be comfortable assisting with a wide variety of travel arrangements with various orientations and profiles
• Must possess an acute thought process and the ability to anticipate
• Impeccable listening skills and a strong desire to learn
• Outstanding organizational and time management skills
• Excellent customer service skills
• Highly professional, good judgment, an eye for detail and be willing to take initiative
• Ability to work and communicate effectively with all levels of people; from staff through high visibility/wealthy clients and business partners
• Strong sense of respect, teamwork, dignity, and integrity
• Proficient in MAC IOS and G-Suit
• Flexibility in work schedule (rotational shifting schedule)

Job Type: Full-time

Job Type: Full-time

Pay: AED4,000.00 - AED9,000.00 per month

Experience:

• Leisure Travel arrangement: 2 years (Required)
• handling VIPs or VVIPs: 1 year (Required)