Job Description

The

Luxury Jewellery Boutique Manager

is responsible for overseeing the daily operations of a prestigious jewellery boutique, ensuring an unparalleled shopping experience for discerning clientele. This role demands a sophisticated approach to sales, team leadership, and customer service, with a deep understanding of luxury retail and high-net-worth clients.

Key Responsibilities:

Elite Client Experience

Deliver a personalized, white-glove shopping experience to VIP and high-net-worth clients. Cultivate lasting relationships with luxury clientele through exceptional service and bespoke offerings. Handle special requests, private appointments, and exclusive product showings with discretion and professionalism.

Operational Excellence

Maintain impeccable store presentation, upholding the highest luxury standards. Oversee inventory management, ensuring exclusive pieces are showcased flawlessly. Ensure seamless daily operations, prioritizing efficiency and discretion.

Sales & Business Development

Drive sales and exceed revenue targets through a consultative, high-touch approach. Develop and execute client engagement strategies, including private events and exclusive previews. Leverage CRM tools to nurture and grow a loyal, affluent customer base.

Leadership & Team Development

Recruit, train, and mentor a high-performing team dedicated to excellence in luxury retail. Provide coaching on high-end sales techniques, product expertise, and VIP service standards. Foster a culture of sophistication, professionalism, and passion for fine jewellery.

Brand & Merchandising

Curate and maintain exquisite visual merchandising aligned with brand prestige. Collaborate with marketing teams to enhance brand presence through elite events and campaigns. Stay ahead of luxury trends, ensuring the boutique offers an exclusive, in-demand selection.

Financial & Strategic Oversight

Manage budgets, monitor financial performance, and optimize profitability. Analyze sales trends and customer insights to refine strategies and maximize revenue. Implement security measures to protect high-value inventory.

Qualifications

Proven experience in luxury retail management, preferably in fine jewellery or high-end fashion. Expertise in high-ticket sales, clienteling, and bespoke customer experiences. In-depth knowledge of gemstones, jewellery craftsmanship, and industry trends. Strong leadership, negotiation, and business acumen skills. Ability to cater to ultra-high-net-worth individuals with discretion and elegance.
This is an exceptional opportunity for a results-driven leader with a passion for luxury, craftsmanship, and elite customer service. If you thrive in an upscale, high-touch environment and have the expertise to elevate a luxury jewellery boutique, we invite you to apply.

Job Type: Full-time

Pay: From AED10,000.00 per month

Experience:

Luxury Jewelry: 5 years (Preferred)
Language:

* English (Required)