Job Description

Job Title : Forex Retention Agent (Indian Market) Location : United Arab Emirates (UAE) Company Overview : Join a fully regulated brokerage firm with a strong global presence. We specialize in providing top-quality trading services, cutting-edge platforms, and exceptional customer support to a diverse international client base. Our dedication to compliance, transparency, and innovation helps us maintain a strong reputation in the Forex and CFD industry. Key Responsibilities :

Client Retention : Engage with existing traders from the Indian market to build trust, foster long-term relationships, and maximize client satisfaction. Account Management : Maintain a thorough understanding of clients' trading activities, address their concerns proactively, and offer tailored solutions or product offerings. Upselling & Cross-Selling : Identify opportunities to present new services, trading tools, or promotions that can enhance clients' trading experiences. Market Updates : Keep clients informed about market trends, economic news, and trading insights relevant to the Indian market. Compliance : Adhere strictly to all regulatory guidelines and company policies to ensure ethical and compliant operations. Requirements :

Experience : A minimum of 6 months in a Forex retention or similar customer retention role, preferably in a financial / brokerage setting. Language Skills : Fluency or strong proficiency in English and at least one major Indian language (e.g., Hindi, Bengali, Punjabi, Tamil, etc.). Location : Must be based in the United Arab Emirates (UAE) with a valid residence visa or the ability to legally work in the country. Regulatory Knowledge : Familiarity with regulated environments and compliance requirements within the financial services sector. Customer-Centric Mindset : Strong communication, negotiation, and interpersonal skills to effectively engage and retain clients. Goal-Driven : Ability to meet retention targets, KPIs, and contribute positively to the sales and retention team's overall performance. What We Offer :

Competitive Compensation : Base salary plus attractive commission and bonus structures tied to performance. Comprehensive Training : Ongoing professional development on trading products, platforms, and market updates to keep you at the top of your game. Regulated Environment : Work with a reputable, fully regulated broker dedicated to ethical business practices. Collaborative Culture : Join a supportive team that values innovation, diversity, and excellence. Career Growth : Opportunities for advancement and specialization in a thriving Forex and CFD industry. How to Apply : If you meet the above criteria and are ready to take your Forex retention career to the next level, please send your CV and a brief cover letter to [HR email address / online application link] with the subject line "Forex Retention Agent (Indian Market) - UAE". We appreciate all applications; however, only those selected for an interview will be contacted. Thank you for your interest!#J-18808-Ljbffr