• Quality complaints: Collect the defected products, take pictures of the defects, fill the quality complaint form, and send it to Saudi team.
• Report CFR: Compile the daily invoiced orders versus the ordered quantity and update the ready-made template to calculate the CFR.

• Invoices scanning. Daily revenue generated invoices to be scanned through scan machine for Abu Dhabi & Al Ain locations.
• Invoices tracking. Daily revenue generated invoices to be validated first and then need to update the received/stamp invoices in excel tracker then need to share with sales team in order to follow up for Abu Dhabi & Al Ain locations.
• Daily cash reconciliation. Daily need to reconcile the cash collection for actual collection Vs system summary, then need to share the data with IBM teams in order to reconcile and action of difference amount for Abu Dhabi & Al Ain locations.

• Valid Returns & Bad Returns: Enter the return order details in SAP by Customer by Item and quantity with appropriate approval and communicate it to finance and supply for further action.
• CCPF Trigger & Follow-up:
• Keep an updated file for Customer aging and get the resolutions comments from the respective KAMs and Supervisors for the over dues.
• Trigger CCPF (Customer Position Form) with all necessary comments and send it for approval through workflow to release any hold orders due to aging issues.
• Follow-up with the respective approvers to release each CCPF.
• Communicate CCPF status to respective KAMs, Supervisors and admins for further actions

Bayt