Job Description

Responsibilities:

• Collaborate with the sales teams to understand their clients and related accounting needs.
• Display top-notch customer service skills as you answer inbound inquiries from clients / carriers and build relationships with customer accounting contacts.
• Learn each customer's invoicing portal and develop processes to maximize collections and minimize billing discrepancies.
• Proactively research payment details and reach out to clients as needed.
• Pull weekly reports and distribute for internal consumption.
• Follow AR trending patterns to predict and prevent past due invoices.
• Strive to meet and exceed aging goals on a consistent basis.
• Settle payments with customers, keeping sales reps informed every step of the way!
• Resolve payment disputes thoroughly, involving management when appropriate.
• Execute administrative tasks, including document uploading and retrieval.
• Represent our client's brand through transparent and professional communication with customers via phone and email.

Experience:

• 1-2 years of experience working in Accounts Receivable, preferred.
• Bachelor's degree in Accounting, Finance or a related field.
• One year of experience in logistics, preferred.
• Ability to deal with claims, collections and settlements.
• Competency in Microsoft applications including Word, Excel and Outlook.
• A self-starter with ability to work in a fast-paced office setting.
• Familiarity with basic accounting principles and procedures.
• Organization, accuracy and attention to detail.
• Excellent written, verbal, and presentation skills.
• Strong phone presence and ability to gather data from external sources.

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED4,000.00 per month