Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
As a Lobby Hostess, you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities
What you will be doing:
To receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times.
Engage in conversation with first time visitors, showing them the lobby and offering directions as required.
Prepare compendiums prior guest arrival and check-into system if necessary
Demonstrate a commitment to personal guest service excellence
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Qualifications Your experience and skills include:
Service focused personality is essential and previous leadership experience required
Prior experience working with Opera or a related system
Communicate thoughts, actions and opportunities clearly with strong networking skills
Additional Information Your team and working environment:
Dynamic working environment
Defined career development path
Friendly and supportive team.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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