Position OverviewWho we areOur Hotels We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.Treasured by guests. Cherished by employees. Celebrated worldwide.Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.Reference 2023-4674Your future, our legacyHotelOne Palm at Jumeirah - Dorchester CollectionDivision & DepartmentRooms - Front OfficeJob TitleLobby HostContract TypePermanentStatusFull timePosition OverviewWe are not just a collection of hotels and residences, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels and residences, steeped in history, glamour and stories, which provide the perfect stage for our people - our Legends - to live our vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide.Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.We care about your career and are known for having the absolute best people in the industry. When you join us as a Lobby Host you start a unique opportunity to become celebrated as the very best in your field. You\'ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.What you\'ll getAs a Lobby Host at Dorchester Collection Dubai here are just some of the great benefits you will receive:

• Competitive Salary Package
• World-class Development Opportunities.
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels. Stay once a year at each hotel!
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Duty Meal Allocation Allowance
• Medical Insurance
• Life Insurance
• Flight Allowance
• Housing and Transportation provided by the hotel.
• Other benefits include: Uniform & Annual Social Events

What you\'ll do

• You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy We Care to life ensuring our employees and guests receive nothing but the best experience.
• You will create real connections and meaningful relationships by utilizing collective intelligence from all sources.
• You will welcome and greet residents, their family members and visitors in a professional, courteous manner to ensure our residents receive nothing but the best experience.
• Provide all passers-by and visitors with a positive first impression of the hotel and residences.
• Demonstrate a complete understanding of the hotel's and residence's policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Lobby Host you\'ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. Our Lobby Host must communicate with other departments in order to ensure the alignment remains.

What you\'ll bringYou\'ll bring your unique personality and passion to the role and the team.High empathy. Resilient. Guest centricity. Confident. Well spoken. Manage multiple relationships and tasks. Spirit of generosity. Passionate for the brand. Problem solver, quick on their feet. Curious and culturally aware. Proactively seek to connect. Goes above and beyond.Communication is what keeps our departments running perfectly. Our Lobby Host must communicate with other departments in order to ensure the alignment remains.English is the primary language used in our residences. You can comfortably communicate in this language.Previous experience as Lobby Host is preferred. High level of English and additional languages is an advantage.Position locationJob LocationUnited Arab EmiratesLocationDubaiCandidate criteriaRequired languagesEnglish (Fluent)

Dorchester Collection