Librarian - Student Support Permanent contract /Abu Dhabi Les Roches Global Hospitality Education, in the top 3 for Employer Reputation of Hospitality & Leisure Management graduates by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1954, Les Roches is a private institution based on the Swiss model of experiential learning, offering undergraduate and graduate degrees in the fields of hospitality, tourism and event management. Les Roches prepares entrepreneurial and innovative graduates across a global network of campuses in Crans-Montana (Switzerland), Marbella (Spain) and Abu Dhabi (UAE). You share our values: Development, Distinctiveness, Joint commitment, Openness and Sense of service. Les Roches, in collaboration with the Department of Culture and Tourism - Abu Dhabi, is opening a world-class hospitality management academy in Abu Dhabi in September 2024. As part of the pre-opening preparations of the Les Roches Abu Dhabi campus, we are recruiting a Librarian - Student Support Officer. With more than 97% of the resources online, the Abu Dhabi Hospitality Academy - Les Roches Library is emerging as a knowledge warehouse and plays a key role in supporting the academic literacy needs of students and faculty. The Librarian - Student Support Officer plays a key role in locating relevant information efficiently and serves as the liaison person to the members of the Academic and the Student Services departments. The Librarian - Student Support Officer works closely with a small team of individuals to provide consistent, dynamic, and excellent customer service to library and study center users. She/He is responsible for maintaining a pleasant, inviting, and safe environment in delivering services to the Abu Dhabi Hospitality Academy - Les Roches community. Education, Experience and Skills required:

• Bachelor degree in Library Science or relevant qualification.
• 2-3 years experience in a university level library and experience in a similar role.
• Fluent in English (Advanced written and spoken), Knowledge of Arabic desirable.
• Excellent IT skills.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to prioritize and to meet tight deadlines.
• Efficient, well organized, attentive to detail.

The key responsibilities are:

• Evaluates the needs of target audiences and recommends changes to the collection (digital and physical resources and equipment) to ensure the collection is relevant, current and responsive to Abu Dhabi Hospitality Academy - Les Roches needs.
• Creates strong working relationships with the library users (students and faculty).
  Assumes regular service assignments at the Study Centre Desk to support users by providing them advice and training to effectively search the library catalogue, databases and other resources they may need.
• Oversees digital content including maintaining the visual appearance, organization and accessibility of all library resources online (databases, electronic materials, and the website). Keeps its content and links up-to-date and relevant.
  General upkeep of library, includ. loans, reminders, billing, cataloguing, inventoring, weeding, and support to patrons regarding eTextbooks.
• Uses the library website, Moodle, and other tools to create discipline-specific digital and print informational tutorials and guides.
  Liasise with public libraries in Abu Dhabi to ensure students have access to a variety of academic resources.
• Liasise with the Head Librarians Les Roches Crans-Montana and Marbella to ensure students have access to all academic resources.
• Provides advice on copyright and licensing issues and produces policies and guidelines for the benefit of academic staff and students.
• Implements projects to evaluate usage, improve availability, and assess cost effectiveness of collections and information resources to support continuous development and improvement.