Job Description

Skills Required:

1. Proficient in written & verbal communication

2. Knowledge of Microsoft Office

3. Customer Service Oriented, flexible & with patience

4. Multitasking Abilities

5. Strong Work Ethics /Good Etiquette

6. Open to flexible timing as may arise

Duties & Responsibilities:

1. Preparation & dispatching of renewal letters to the tenants

2. Assisting the Customer Service Manager in related to work aspect such as handling leases /renewals/ follow ups of rental payments/non- renewals feedback /documentation, handling dispute/ complaints /answering enquiries & leasing of apts/ negotiation of rent from tenant, helping creating questionnaire during surveys etc.

3. To create Lease contracts after receiving renewal documentations

4. To ensure all documentation are valid when uploaded in the system during renewal process

5. Printing of /Loyalty Card -Privilege Kit & to ensure all supplies are kept & in order in stores

6. To liaise with Marketing for ordering the Loyalty privilege kit

7. To inform all tenants by mails on the collection of Lease Agreement/Ejari & Privilege kit

8. To handle maintenance calls & log in AMFM program during the break /absence of the Service Call Administrator or GS Operator-maintenance break time and non-availability to attend the calls.

9. To handle main board & assign tasks of the Office Coordinator in her absence or break time.

10. To attend and conduct surveys if needed on related tenants sponsored activities

11. To coordinate and liaise to all concerned Dept (Leasing/Marketing/Security/Maintenance/

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED4,000.00 per month