Job Description

Position Overview
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Who we are
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### Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.




Treasured by guests. Cherished by employees. Celebrated worldwide.




Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.
### Reference

2024-5030
Your future, our legacy
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### Hotel


The Lana - Dorchester Collection

### Division & Department


Administrative & General - Human Resources

### Job Title


Learning & Development - Ultimate Leaders Program

### Contract Type


Fixed-term

### Contract Duration


12 to 18 months


### Status


Full time

### Position Overview


We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people - our Legends - to live our vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide.



Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.



When you join us on the Ultimate Leader Programme (ULP) you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning Dorchester Collection learning academy. You will achieve the highest standards of service and leadership that will help you build your own career story.


The Ultimate Leaders Programme is a dynamic opportunity underpinned around our 'We Care' culture designed to fast-track you in achieving a supervisory role upon completion of the programme.


Throughout the program, you will have the opportunity to experience different areas within our People & Culture Department. Our senior leaders will be there to guide and support you as you develop the necessary technical and behavioral skills to become a well-rounded hospitality specialist.


During your time as a ULP, you will be able to take part in different training sessions organized by our Learning & Development team. These sessions are led by our Dorchester Collection Learning Academy, offering you valuable opportunities to gain exposure and learn.


### What you'll get


As a Ultimate Leaders Program - Learning & Development , at The Lana Dubai Dorchester Collection, here are just some of the great benefits you will receive:

• World-class Development Opportunities and structured learning program
• Experience all the advantages that our full-time employees enjoy at The Lana Dubai, Dorchester Collection
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Annual Flight Allowance
• Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge




### What you'll do


You'll love what you do and take pride in delighting our guests:

• Our Learning & Development Ultimate Leaders will join us for a minimum of 12 months, which can be extended to 18 months, where they will do rotations in different areas for a period of 3 to 6 months each.
• During their programme, our candidates will have a dedicated mentor from the business, to support and guide the start of their career with us.
• Throughout the minimum 12 months period, our graduates will take part in key leadership training, learning about leadership styles, feedback, personality types and more, all to support their development with us.
• Connect with our Senior Leadership team through mentorship from the Executive Committee for networking, support and guidance to become a legendary leader.
• Partner with our Learning and Development team for regular 1-2-1, training and workshops to develop you into a highly skilled leader to lead and motivate teams to deliver the ultimate guest experience.
• Work on specific industry and development projects including a personal focus and business focus project.
• Support the creation and enhancement of training materials, including presentations, manuals and e-learning modules.
• Co-facilitate training sessions and workshops, ensuring effective delivery of content and participant engagement.
• Collect and analyse feedback from training participants to assess the effectiveness of programmes and identify areas of improvement.
• Stay updated on the latest trends and best practices in learning and development to contribute innovative ideas to the department.
• Upon successfully finishing the ULP program, you may be given the chance to obtain a permanent full-time position within the department, at the same property.



The items shared are the essence of a day in the life of a ULP but we'll make sure you are provided with specifics on how we care for our hotel.


### What you'll bring


• You are a recent graduate in Hospitality & Tourism (or a related field), with a strong desire to grow and advance in the hospitality industry.
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a ULP you'll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• We kindly request that you include a motivational letter along with your updated CV when you submit your application.


Position location
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### Job Location


United Arab Emirates

### Location


Dubai