Company DescriptionDiscover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.With magnifique touches of French elegance interlaced throughout the hotel, we invite you to \'Live the French way\' and indulge in excellence.The position supports the learning and development of colleagues through the delivery of trainings as well as promotes colleague engagement through active participation in colleague activitiesDELIVER LEARNING AND DEVELOPMENT PROGRAMS TO COLLEAGUES
Prepare training requirements
Deliver brand training programs and property-specific modules to colleagues
Assist in training needs analysis and development of property-specific programs
Coordinate with leaders and department trainers to record departmental training activities and assist in their training requirements
Liaise with external training providers
Ensure upkeep of training room and proper ordering and inventory of training supplies
Maintain accurate training records and reports
SUPERVISE THE INTERNSHIP PROGRAM
Oversee Hotel Internship Program
Build strong partnerships with schools
Recruit, orient, and train all trainees who can be potential colleagues
Maintain accurate records of interns (including MOAs, medical records, job task checklist, evaluations)
QualificationsKnowledge and Experience
Degree in communications, hospitality or related field
Previous training experience preferably in the hotel industry
Strong working knowledge of Microsoft Powerpoint, other MS applications, and video-creation software
Competencies
Excellent presentation and training skills
Good interpersonal skills with ability to communicate with all levels of colleagues
Very good communication skills in English both spoken and written
Very good organizational skills and has attention to details