Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region's best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.As a Lead Product Manager within our Careem Pay team, you will be leading and owning products and services that enable customers to pay for their experiences in a delightful and compliant fashion across the Middle East and North Africa. The role is based in our Dubai office.We are looking for an experienced Lead Product Manager who will be responsible for product strategy and execution, as well as collaborating with cross-functional teams to design, build, and launch features that provide a seamless and secure experience for our users.What you\'ll do

• Manage all integrations with all of our PSPs, acquirers, banks and new payment methods across all markets where Careem operates.
• Develop a deep understanding of the products offered across all Careem verticals to inform the needed payments solutions and insights to serve Careem's overall success.
• Guide your team to focus on, build and ship the features that make Careem Pay the best fintech in the region.
• Establish and communicate the payments product vision and roadmap, aligned with the company's overall business goals.
• Facilitate seamless team execution by collaborating closely with engineering, partnerships and design, identifying potential issues early on, and taking proactive measures to address or escalate them.
• Conduct user research and market analysis to identify customer needs and market trends, and use that information to inform product decisions.
• Deliver industry-leading payment conversion rates and reliability metrics.
• Prioritize ruthlessly.

What you\'ll need

• Bachelor's degree in a relevant field (e.g., Computer Science, Business Administration, or a related discipline).
• 8+ years of product management experience with a preference for D2C experience focused on payment checkout and payment processing
• Strong experience in Card Payments including tokenization, PCI, AFT, and scheme guidelines is a must.
• Proven experience working with alternative payment methods such as Open Banking.
• Strong analytical skills, with the ability to interpret data and make data-driven decisions.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• A passion for creating exceptional user experiences and a customer-centric mindset.
• Ability to thrive in a fast-paced, dynamic environment and handle multiple priorities.

What we\'ll provide youWe offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

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