Data entry operator, collecting and entering data in databases and maintaining accurate records of valuable company information and receptionist proven ability to juggle multiple tasks and responsibilities while taking full ownership of his/her work, demonstrating excellent telephone etiquette. Attend to visitors and deal with inquiries on the phone and face to face.
Supply information regarding the organization to the employees, clients, and customers.
Responsibilities:
Entering customer and account data from source documents within time limits
Compiling, verifying the accuracy and sorting information to prepare source data for computer entry.
Reviewing data for deficiencies or errors, correcting any incompatibilities and checking the output
Generate reports, store completed work with database and perform backup operations.
Respond to queries for information and access relevant file.
Research and obtain further information for incomplete documents.
Apply data program techniques and procedures.
Scan documents and print files, when needed.
Keep information confidential.
Ensure proper use of office equipment and address any malfunctions.
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
Answering phones in a professional manner, and routing calls as necessary.
Receiving and sorting daily mail
Assisting with a variety of administrative tasks including copying, faxing, taking notes and making travel plans
Provide excellent customer service.
Create and manage both digital and hard copy filing systems for all clients.
Handling queries and complaints via phone, email and general correspondence
Maintaining office services as required (such as cleaners and maintenance companies)
Receiving and dispatching deliveries
Taking and ensuring messages are passed to the appropriate staff member on a timely basis
Discrepancy Resolution
Assist with invoicing, maintaining accounting files, project setups, and new client/vendor setups
Report to and assist Chief Operating Officer (COO) in daily tasks and duties.
Oversee and direct daily company administrative processes and procedures.
Ensure company policies align with and advance business objectives.
Strategically map-out, plan, and manage projects.
Analyze and maintain operational data.
Develop improved business functionality.
Ensure compliance with best business practices throughout organization.
Implement improved on operational measures and policies that promote efficiency.
Manage relationships/agreements with external partners/clients.
Contribute to the improvement of new products and Services.
Track and maintain budgets of operational costs.
Maintain positive client and vendor relationships.
Develop and implement human resources practices.
Implementation of ALL SOPs with high Compliance
Qualifications & Experience:
Bachelor's degree (Attested)
2-4 years of relevant experience in the office environment or equivalent experience
Presentable and Elegant, Adhere to workflow
Consistent, professional dress and manner
Adaptable & Flexible in terms of Working Hours
Excellent Verbal Communication Skills
Experience with MS Office and data programs
Able to manage priorities and solve problems
Detail-oriented and able to multi-task
Must have a good command of the English language, strong oral and written communication skills
Good reasoning, mathematical, organizational and language skills
Accurately follow written and verbal instructions
Must be reliable and dependable.
Job Type: Full-time Application Question(s):
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