• Monitor demand and solution requests and project progress.
• Manage escalations related to Business Analysis.
• Facilitate the institution of the team structure and roles, hiring and on-boarding Business Analysts and ensuring resource fit and talent allocation.
• Manage employee & team performance by defining objectives and performance KPIs and conducting performance reviews.
• Institute standards for Business Analysis, embracing methodologies, KPIs, requirements and tools.
• Ensure Business Analysts are effectively certified and/or trained.

• Engage with key Business and IT stakeholders to categorize changing business priorities and requirements and establish new processes and technology to boost the Business Analysis service contribution.
• Contribute in planning and maturing company-wide IT strategies.
• Lead the promotion of cost & benefit analysis, feasibility studies, business case development and risk assessments for the Technology projects.

• Translate the business requirements into project specifications.
• Interact with business leads to gather requirements \xe2\x80\x93 collaborate with the technical. development team on solution design, test, re-work and signoff, and work with business leads to implement the solution developed.
• Show initiative and creativity in developing innovative solutions or processes to advise business users.
• Participate in relevant projects and community activities as and when needed.
• Lead the functional stream - Finance.
• Define the sales and finance reconciliation process for all projects.
• Automate the sales and finance reconciliation process.
• Provide solution inputs, design & document the overall solution including Blueprint, Functional Designs, Process Workbooks and Configuration documents including any other project related deliverables as assigned by the PM. Ensure on-going maintenance of those documents throughout the project cycle.
• Review, analyze, and document existing systems and procedures.
• Plan, implement, test and troubleshoot enhancements of current solutions or new software systems in line with the industry best practices.
• Manage business user trainings and solution adoption.
• Manage post go live support for defined solutions and ensure smooth transition to the operations team for business as usual support.
• Identify opportunities for improvement via detailed analysis and understanding of overall business and systems structure, whilst maintaining the integrity of a single \'Group\' solution.
• Assess new solutions, lead on solution assessment based on business needs
• Prepare the effort estimates for projects.
• Communicate effectively with peers, managers, internal customers, vendors, consultants, and the Business

• Strong skills on team leadership and team development.
• Strong skills in facilitation, negotiation and problem resolution.
• Demonstrated ability to prioritize and balance multiple tasks/projects.
• Knowledge of current trends and innovations in the Technology world.
• Previous experience in IT Business Analysis or IT Business Consulting (minimum 10 years).
• Strong knowledge of Business Analysis methodologies and tools. Formal BA qualification (e.g. CBAP) is a plus.
• Familiarity with Business Process improvement.
• Proven track record of project delivery, and number of projects delivered to the business.
• Business acumen with in-depth understanding of Retail business operation flows is a must. Experience in Fashion and Beauty industry is a plus.
• Oracle EBS Finance experience is a must.
• ERP end to end implementation experience is a must.
• Knowledge of Enterprise Architecture methodologies is a plus.
• Experience in Project Management. Formal qualification (e.g. PMP, PRINCE 2) is a plus.
• Team player/collaborative, self-motivated and self-starter, resilient, assertive, flexible, energetic
• Drive to continuous personal improvement.
• Ability to motivate and inspire others within the team.

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