Overview of the roleThe L&D Specialist will be responsible for managing all communications of the Retail Learning & Development, liaising with participants and facilitators, the training delivery/calendar, booking of the venue, collecting attendance, and validating training records to be uploaded in LMS. Additionally, learning material deployment and reporting on the learning/certification progress are a major part of this role.What you will do
Provide general administrative support to the Retail Learning & Development function, such as preparing correspondence, minutes, forms, monthly training reports, and other documents.
Manage all administrative processes supporting employees\' training enrolment and maintaining an up-to-date database.
Arrange and manage internal and regional training events administration end-to-end, including accommodation booking, catering, room booking, and travel as required.
Act as the focal point and manage the training calendar of the Retail Learning & Development liaising with facilitators/ participants to align their availability for training, workshops, and events.
Liaise contracts with vendors, creating and following up on purchase orders, ensuring timely approval.
Oversee and manage purchase orders, ensuring timely approval, goods receipting, and tracking
Ensure feedback collection mechanisms of all activities are deployed in a timely manner.
Prepare weekly, monthly, quarterly, and ad-hoc reports.
Ensure the functioning of the facility and raise timely requests when maintenance, repairs, and interventions are required.
Deploy, test, and assign learning solutions on SuccessFactors LMS.
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