OverviewOver the past two decades, The First Group has forged a reputation as one of the hospitality industryxe2x80x99s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Our corporate ethos and unique vision for the future of hospitality is encapsulated in our fast-growing portfolio of award-winning hotels and residences, exciting F&B outlets and lifestyle venues, and delivered through our array of complementary .Core to our vision for the future of hospitality is The First Collection, our award-winning hotel brand that reflects the rich culture, innovative spirit, and unparalleled refinement for which Dubai is famous for. The First Collectionxe2x80x99s urban lifestyle resorts, situated in prime locations across Dubai, are renowned for their unique blend of world-class hospitality and modern flair, as well as their cutting-edge guest facilities and services, which include exclusive access to the stunning Soluna Restaurants and Beach Club, located on the world-famous Palm Jumeirah.Every hotel in our fast-growing portfolio reflects our ambition to capture the essence of urban living, blending it seamlessly with the tranquillity of a serene getaway. The First Collection echoes the cityxe2x80x99s heartbeat, ensuring all our guests are made to feel a part of the magnificent tapestry of Dubai, the worldxe2x80x99s most exciting metropolis.The Laundry Valet is responsible for providing high-quality laundry services to hotel guests. This role involves the collection, sorting, cleaning, pressing, and delivery of guest laundry and linens, ensuring they meet the hotelxe2x80x99s standards for cleanliness and presentation. The Laundry Valet plays a key role in maintaining guest satisfaction through efficient, timely, and courteous service.
Collect and sort laundry from hotel guest rooms.
Check garments for damage, stains, or special washing instructions.
Operate laundry equipment such as washers, dryers, and ironing machines.
Use appropriate detergents, fabric softeners, and stain removers.
Fold and hang clothing according to hotel standards.
Keep laundry area clean and organized.
Inform guests of any issues with their laundry or special requests.
Keep track of inventory of supplies and report when items need to be restocked.
Follow safety procedures when using laundry equipment and handling chemicals.
Desired Skill & Expertise
High school diploma or equivalent.
Previous experience in a similar role may be preferred.
Ability to stand for long periods of time and lift heavy loads.
Good organizational skills and ability to work in a fast-paced environment.
Basic math skills for inventory tracking and record-keeping.
Availability to work weekends and holidays, as laundry services may be required 7 days a week.
Willingness to work flexible hours and overtime if needed.
Ability to speak and understand English, as communication with guests and colleagues is necessary.