Job Description

Do you see yourself as a Laundry Attendant - Housekeeping for Holiday Inn & Suites Dubai Festival City?


Travel is a journey. At Holiday Inn & Suites, we make guests smile.



Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn family.



The InterContinental Hotels Group at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.


A little taste of your day-to-day:


Assists in sorting hotel and guest linen for washing Helps in timely loading and unloading of machines Assists in transferring linen and clothes between machines Feeds in linen in the flat-work iron Ensures timely addition of chemicals in proper quantity Maintains proper temperature, pressure and water level Ensures machines and areas are kept free of lint Ensures general cleanliness of the entire laundry department Attends all staff training meetings as when directed by the superiors Reports health or safety hazards to the Laundry Manager Receives, sorts, counts, stores and issues all F & B and room linen according to established procedures Assists in inventory taking Reports damages and loss of linen to supervisor and also assist in repairing linen Issue guests and cleaning supplies according to established procedures Maintains linen room and equipment in proper state of cleanliness and repair Maintains records of new linen, discard and issues Complies with Hotel's health, safety and hygiene policy and adheres to conduct personal grooming and hygiene standards Attends meetings and training sessions as required Ensures proper temperature and pressure required as per the texture of the textile Ensures timely pressing of all items Ensures machines and areas are kept in proper working order Ensures all garments being pressed are in proper condition, else inform the supervisor, for suitable action to be taken Ensures broken zippers, missing buttons are replaced and mending is done if necessary Attends all staff training meetings as when directed by the superiors Reports health or safety hazards to the Laundry Manager Performs sewing duties including altering, fitting and mending for guests, hotel linen and uniforms Fits all new employees with existing uniforms Cuts, tailors, mends and alters uniforms Converts condemned items into usable items Sews curtains, cushions and wall coverings Attends to guest requests

What we need from you:


The ideal candidate should have a minimum 1 year experience in a similar role within hospitality industry. Furthermore a person with detailed knowledge on housekeeping within a quality luxury brand, Good English communication skills are essential both oral and written. High school diploma or equivalent preferred Experience with Hotel Property Management System, Opera, Proactive with a meticulous eye for detail Strong organizational, supervisory and communication skills Able to convey information and ideas clearly ( Communication ) Ability to evaluate and select among alternative courses of action quickly and accurately Work well in stressful, high-pressure situations Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision

What you can expect from us



We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts and some of the best training in the business.



Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.



IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.



So, join us, and you'll become part of our ever-growing global family.



Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.