L1 Support Engineers

United Arab Emirates, United Arab Emirates

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Provide technical support and assistance for customers/users.

Diagnose and resolve technical issues related to networking, computer systems,and software applications.

Communicate effectively with clients and team members to ensure timely resolutionof issues.

Collaborate with cross-functional teams to escalate complex problems and ensuretheir resolution.

Maintain detailed documentation of issues and solutions provided.

Participate in team meetings and contribute to continuous improvement initiatives.

Bayt

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