Job Requisition ID: 163293Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.Overview of the roleTo ensure Customer expectation from their visit to IKEA is met or exceeded by effectively carrying out day to day jobs to meet service standards, to generate repeat visits and profit to the businessWhat you will do * Assembly and Installation:

• Assemble IKEA products, including furniture and fixtures, according to company guidelines and customer requirements.
• Install and adjust products in customer homes or commercial spaces, ensuring proper fit and function.
• Customer Service:

• Provide exceptional customer service, including answering questions and addressing concerns about product assembly or installation.
• Offer guidance and recommendations on product use and maintenance.
• Product Knowledge:

• Gain and maintain thorough knowledge of IKEA's product lines, including materials, assembly instructions, and design features.
• Stay updated on new product releases and changes to existing products.
• Quality Control:

• Ensure all assemblies and installations meet IKEA's quality standards and specifications.
• Conduct final checks to ensure products are securely installed and functioning properly.
• Safety and Compliance:

• Adhere to safety protocols and guidelines during assembly and installation tasks.
• Ensure compliance with IKEA's standards and local building codes.
• Tool and Equipment Management:

• Use and maintain carpentry tools and equipment in good working condition.
• Manage and care for IKEA-provided tools and ensure they are returned in proper condition.
• Training and Development:

• Participate in training sessions to improve skills and knowledge related to IKEA products and installation techniques.
• Share best practices and insights with colleagues to enhance team performance.

Required Skills to be successful

• Technical Skills: Proficiency in using carpentry tools and assembly equipment.
• Customer Service Skills: Strong interpersonal skills for effective communication with customers and team members.
• Attention to Detail: Precision in following assembly instructions and ensuring high-quality results.
• Problem-Solving: Ability to address and resolve issues that arise during assembly or installation.
• Physical Endurance: Capability to handle physical tasks and work in various settings.
• Teamwork: Ability to work collaboratively with others in a team environment.

What equips you for the role

• Education: High school diploma or equivalent; vocational training or certification in carpentry is a plus.
• Experience: Previous experience with furniture assembly or installation is preferred; familiarity with IKEA products is advantageous.

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click apply: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Al-Futtaim