Job Description

Key Account Rep. is a dedicated contact for Ecolab's largest, most strategic, and profitable accounts and is responsible for understanding all the special requirements, procedures, and policies for their accounts as well as those of the team. In addition to order entry and general inquiry response, the role will focus on improving the relationship with the internal customers and resolving problems related to the order-to-cash process. Enhancing the relationship in this way adds value by contributing to the retention of Ecolab's most important customers. Support of the After-Hours program is required.

What's in it For You: You will join a large growing company and work with some of our leading customers Flexible, independent work environment where you will plan your own schedule Access to best in class resources, tools, and technology Comprehensive benefits packages in line with market and industry standards Opportunity for a long term, advanced career path in service, sales, corporate accounts or management Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment

Education/Work Experience Bachelor's degree or equivalent. Experience in supporting sales or customer care is a plus.

What You Will Do Coordinate with Supply Chain and Sales for all open orders and ensure we deliver. Arrange with Supply Chain to deliver all shipments in full on time. Solve problems with shipments. Update all sales divisions and management with orders status and ETA daily. Clean book with zero back/late orders more than 3 months.

About Nalco Water: In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

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R00234844