About Company:The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.Job SummaryWe are looking for a Junior Travel Consultant to join our team at IIQAF, a global luxury touring and experiences company. This role supports clients in selecting and booking the perfect travel experience worldwide. We are looking for a highly motivated professional with excellent customer service and communication skills, who is organized and has the ability to communicate effectively with clients, airlines, hotels, and other stakeholders.Position Responsibilities:
Build and manage corporate travel agreements, tour packages, hotels, and other arrangements
Research and develop a portfolio of travel options for clients based on their needs and budget
Answer customer inquiries in a timely and accurate manner
Provide expertise on the local travel options and best practices, such as visas, passport requirements, and special fees
Submit confirmations for reservations and manage all travel-related paperwork
Proactively ensure customer satisfaction and anticipate customer needs
Ensure compliance with customer service standards and policies
Monitor currency exchange rate changes and provide advice according to customer needs
Act as the point of contact for clients in all aspects of travel management
Requirements:
Minimum 2-3 years of customer service experience in the travel and tourism industry
Bachelor's degree in Hospitality, Travel
Salary:
3500AED-4500AED
Benefits:
Accommodation
Transportation
Health insurance
Qualification: Bachelor DegreeJob Features Job Category Tarvel & Tourism