Job Description

Company:

Pioneer Cement Industries

Location:

Ras Al Khaimah, UAE

Job Type:

Full-time

Experience:

Minimum 2 years in IT support or a related field

Education:

Bachelor's degree in Information Technology, Computer Science, or a related field (preferred)

Job Overview

Pioneer Cement Industries is looking for a

Junior IT Help Desk Supporter

to provide technical assistance, troubleshoot IT issues, and support our growing team. The ideal candidate should have experience in

Windows & Linux administration, networking, and end-user support.

Key Responsibilities:

End-User Support

- Assist employees with hardware and software issues.

Troubleshooting

- Diagnose and resolve IT problems, escalating as needed.

Software Installation & Configuration

- Install, update, and configure software with security compliance.

Hardware Maintenance

- Maintain and repair computers, peripherals, and IT devices.

User Account Management

- Manage user accounts, permissions, and access control.

Documentation

- Keep detailed records of IT issues and resolutions.

Remote Support

- Provide technical assistance to remote users.

Collaboration

- Work with the IT team to improve support processes and IT infrastructure.

Why Pioneer Cement Industries?

At PCI, we believe in empowering our team and providing opportunities for growth. Be a part of a supportive and dynamic work environment in a leading industry.

Ready to apply?

Send your resume to hr@pioneercements.ae

Job Types: Full-time, Permanent

Pay: AED2,000.00 - AED2,500.00 per month