Job Description

Job title: Junior Credit Controller / Debt Collector (Female)

Company: Mersat Holdings

Department: Finance

:

Mersat Holdings is seeking a highly motivated and experienced Credit Controller / Debt Collector to join our dynamic finance team. The ideal candidate will be a skilled negotiator and communicator with a proven track record of successfully collecting outstanding debts within agreed-upon credit periods. This role is crucial in ensuring the smooth operation of our financial processes and maintaining healthy cash flow for the company.

Key Responsibilities:

Credit Control & Management:

1. Manage and monitor customer accounts receivables, ensuring timely payment collection.

2. Proactively identify and address potential credit risks and implement mitigation strategies.

3. Develop and maintain strong relationships with customers, fostering open communication and understanding.

Debt Collection:

1. Develop and implement effective debt collection strategies, including phone calls, emails, and letters.

2. Negotiate payment plans and resolve payment disputes with customers.

3. Escalate delinquent accounts to management when necessary, providing detailed reports and recommendations.

Reporting and Analysis:

1. Prepare and present regular reports on accounts receivable, delinquency rates, and collection efforts.

2. Download the required reports from the finance software and share with the clients when ever required.

3.Maintain accurate and up-to-date records of all customer interactions and payment activity with a analysis report on their payments history.

Compliance and Policy:

1. Ensure compliance with all relevant credit control policies and procedures.

2. Contribute to the continuous improvement of the credit control function.

Required Skills and Qualifications

:

Education: Bachelor's degree in Accounting or Finance.
Proven experience: Minimum of 2 years of experience in a similar role, ideally within a commercial or corporate environment.
Strong communication skills: Excellent written and verbal communication skills with the ability to effectively communicate with customers at all levels.
Negotiation skills: Proven ability to negotiate payment arrangements and resolve disputes amicably.
Problem-solving skills: Ability to identify and resolve credit control issues effectively.
Analytical skills: Strong analytical skills with the ability to analyse data and identify trends.
Organizational skills: Highly organized with the ability to manage multiple tasks and prioritize effectively.
Computer proficiency: Proficient in Microsoft Office Suite, particularly Excel.
Teamwork: Ability to work effectively within a team

Other requirements:

Languages: English (Fluent)

Location: Abu Dhabi city (candidates living away from Abu Dhabi city will not be shortlisted)

Visa requirements: Spouse visa

Working hours: 8 hours per day with weekly off as per the laws of UAE

Benefits:

Competitive work environment with opportunities for career growth and development.

Comprehensive training and support to help you succeed in your role.

Opportunity to work in a dynamic and collaborative team environment.

Note

: Upon receiving your applications the shortlisted candidates will receive an invitation for face to face interview at our Abu Dhabi Office.

Job Types: Full-time, Permanent

Application Question(s):

Are you proficient / fluent in English? What is your visa status? Can you join immediately?
Experience:

Credit Controller / Debt Collector: 2 years (Preferred)
Location:

* Abu Dhabi (Preferred)