Job Description

We are currently looking for an IT Officer who will be the point of contact in all IT and maintenance concerns in the facility.

Duties and Responsibilities

Provide immediate aid to software and hardware problems encountered in the facility.

Coordinate all the required fixes to the outsourced company.

Set up new computers and apply all the necessary configurations and installation of all the required program/software.

Ensure that all printers are properly connected and maintained.

Ensure connectivity and accessibility to the network and the internet at all times.

Ensure that all antivirus, firewalls, access points, PABX, server and other I.T related devices

Coordinate with Etisalat for the fixes, connections and renewals required.

Monitor telephone workflow and monitor reports of missed calls.

Provide recordings to the management when required.

Handle Dok32 coordination for the required adjustments and fixes.

Provide assistance and coordination with the EMR providers whenever they visit the facility for ADHICS.

Monitor SMS balance for the EMR

Monitor back ups and provide necessary reports.

Company e-mail set-up/configurations.

Assist in maintaining of servers and domains whenever necessary.

Assist in scanning and organizing of files in the chosen software.

Maintain inventory of all assets and regularly update the database.

Qualifications and Experience

Degree in Information Technology or other related courses

At least 1 year experience in medical/dental field is an advantage.

Excellent communication skills

Excellent and knowledgeable in numerous software and hardware skills.

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)