TasksPosition: IT/AV Support Staff (Gaming) Department: Information and Communications Technology-Operations Experience: 3 to 5 years in a similar role Qualifications: Bachelor's in Computer EngineeringRequirementsResponsibilities:
Provide IT and audiovisual (AV) support, including setup, maintenance, and troubleshooting of AV equipment such as projectors, displays, audio systems, video conferencing devices and Home Automation.
Respond to service calls and perform new installations/maintenance of AV equipment as directed by management.
Support outdoor events and be available for on-call/after-hours service for AV-related issues.
Prepare As-built BOQ and drawings, maintain operation manuals, and update system records for AV installations.
Conduct regular maintenance visits, adhere to industry standards for maintenance checklists for AV systems, and report spare parts requirements.
Submit daily work progress reports and maintain system health checks, including audiovisual systems.
Handle minor maintenance updates, assist in system upgrades, and provide 24/7 support as needed for AV equipment.
Additional Responsibilities: * Install and set up new arcade games and equipment.
Assist with the implementation of new game concepts.
Identify and troubleshoot technical issues with arcade games and equipment.
Perform routine maintenance and repairs on arcade games and equipment.
Experience in troubleshooting and repairing electronic equipment.
Experience in gaming simulators.
Skills and Competencies:
Strong communication skills in English; Arabic proficiency is a plus.
Problem-solving ability and a team player mindset.
Capability to handle independent projects and provide support across IT and AV systems.
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