Job Description

Educational Requirements:

• High School Diploma/GED : Minimum requirement.
• Associate Degree : Often preferred in Computer Science, Information Technology, or a related field.

Certifications:

• CompTIA A+ : Entry-level certification covering essential IT skills.
• CompTIA Network+ : Focuses on networking concepts and operations.
• Microsoft Certified: Modern Desktop Administrator Associate : Useful for managing Windows environments.
• Cisco Certified Network Associate (CCNA) : Valuable for network troubleshooting and support.
• CompTIA Security+ : Beneficial for understanding security principles.

Technical Skills:

• Hardware Troubleshooting : Diagnosing and repairing hardware issues.
• Software Troubleshooting : Identifying and resolving software problems.
• Networking : Understanding of LAN/WAN, routers, switches, and firewalls.
• Operating Systems : Proficiency with Windows, macOS, and Linux.
• System Maintenance : Knowledge of system updates, backups, and recovery.
• Security : Basic understanding of cybersecurity principles.
• Scripting : Familiarity with scripting languages (e.g., PowerShell, Bash) can be beneficial.

Soft Skills:

• Communication : Clear verbal and written communication to assist users and document issues.
• Problem-Solving : Ability to quickly diagnose and resolve issues.
• Customer Service : Providing professional and courteous support to users.
• Time Management : Handling multiple tasks and prioritizing effectively.
• Teamwork : Collaborating with other IT staff and departments.

Experience:

• Entry-Level : 0-2 years of experience; internships or part-time IT roles are helpful.

Job Responsibilities:

• Technical Support : Provide support for hardware and software issues.
• Maintenance : Regularly update systems and perform preventive maintenance.
• Installation : Set up new hardware and software systems.
• Documentation : Maintain records of issues, solutions, and system configurations.
• Training : Educate users on basic IT practices and software usage.
• Monitoring : Oversee system performance and security.

On Visit Visa

Urgently Required

Job Types: Full-time, Permanent

Pay: AED1,500.00 - AED2,500.00 per month