Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAEs most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees! We are currently recruiting for a IT Technician for our trusted client to be based out of their office in Dubai.Job Responsibility:o Develop and maintain IT related documentation for hardware and software systems, IT related policies and procedures, and technology related workflow processes.o Ensures helpdesk support tickets are addressed as per incident management guidelines.o Follows established hardware and software approval processes with Director of Admin Operations.o participate in the implantation of the Electronic health record, Finance & HR system, Network, Cameras (CCTV), Access Doors, Microsoft license, AMC agreement, and all servers and applicationso Ensure that developed applications meets quality and standards, review and analyze existing applications effectiveness and efficiency.o Implementation of global Standards in the Processes and Procedures to meet the Government Health Authority requirements and to standardize the practices.o Co-ordination with vendors for the Management and Maintenance of Computer Hardwares and softwares.o IT operations maintenance plans, architectural design (systems and networks), and close monitoring (of backups, system faults, events etc), scalability plans, security enhancements etco Oversees program management for all IT-related projects that support the enterprise and identifies solutions to resolve a need identified by executive staff.SkillsMinimum 4-5 years of experience as IT Technician.Experience in IT Security is preferred.Bacahelors degree in IT or related.

Transguard Group