About the Role:
We are looking for an enthusiastic and skilled individual to join our team as an IT Technician. This position plays a vital role in ensuring the optimal functioning of our IT infrastructure, supporting users, and maintaining technology systems efficiently.Primary Duties and ResponsibilitiesKey Responsibilities:

• Install, configure, and maintain computer hardware, software, networks, and peripherals.
• Provide technical support and troubleshooting assistance for hardware and software issues.
• Set up and configure new systems, including desktops, laptops, printers, and networking devices.
• Diagnose and resolve issues related to operating systems, applications, and network connectivity.
• Assist with the setup and maintenance of local area networks (LAN), wide area networks (WAN), and VPNs.
• Monitor system performance and troubleshoot network connectivity, email, and server issues.
• Perform regular software updates, security patches, and backups to ensure the integrity and security of systems.
• Maintain inventory of hardware and software assets.
• Assist in configuring and troubleshooting email and internet connections.
• Ensure data security and backup processes are followed as per the company's data management policies.
• Document and maintain clear records of technical problems, solutions, and requests.

Skills and Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• At least 2 years of experience in an IT support or technician role.
• Proficiency with Windows and Mac operating systems, as well as basic networking principles.
• Strong diagnostic and problem-solving skills and ability to work under pressure.
• Excellent verbal and written communication skills.
• Experience with IT service management tools and ticketing systems.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are beneficial.

Key Competencies

• Technical Expertise: Demonstrates comprehensive knowledge of computer systems and information technology operations.
• Customer Service: Provides high-quality support and communicates technical information clearly to non-technical users.
• Analytical Thinking: Identifies opportunities for improvement and finds effective solutions to technical challenges.
• Team Collaboration: Works effectively with team members to foster a cooperative and productive work environment.
• Adaptability: Responds promptly to changes in technology and user requirements.

Benefits and Perks

• Competitive salary with a comprehensive healthcare package.
• Opportunities for continuous professional development and career progression.
• A dynamic and supportive company culture encouraging innovation and collaboration.

Join our team to contribute to our mission of providing excellent IT services and solutions, facilitating a productive and innovative work environment for all team members.At Yosh Hospitality, our recruitment department stands as a beacon of excellence in sourcing top-tier talent for the luxury hospitality sector and beyond. We specialize in providing bespoke recruitment solutions meticulously tailored to meet the sophisticated needs of our diverse clientele. Our expertise extends across various industries, including luxury hospitality, investments, arts, and lifestyle.

YOSH