It Support Officer
Dubai, United Arab Emirates
Job Description
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The Role
We are seeking a highly skilled and motivated IT Support professional to join our team in UAE-Dubai. The successful candidate will play a key role in providing technical support and assistance to our employees and clients, ensuring the smooth operation of our Apple operating system infrastructure. IMMEDIATELY AVAILABLE Responsibilities: - Provide technical support and assistance to end users, resolving hardware and software issues related to Apple operating system - Install, configure, and maintain hardware and software components, ensuring optimal performance and security - Assist in the setup and maintenance of network infrastructure, including routers, switches, and wireless access points - Troubleshoot and resolve network connectivity issues, ensuring reliable and secure access for all users - Collaborate with other IT team members to implement and support IT projects and initiatives - Maintain accurate records of support requests, resolutions, and equipment inventory
Requirements
People-centered brokerage aimed at elevating real estate professional\'s careers & offering unparalleled client services.
We are seeking a highly skilled and motivated IT Support professional to join our team in UAE-Dubai. The successful candidate will play a key role in providing technical support and assistance to our employees and clients, ensuring the smooth operation of our Apple operating system infrastructure. IMMEDIATELY AVAILABLE Responsibilities: - Provide technical support and assistance to end users, resolving hardware and software issues related to Apple operating system - Install, configure, and maintain hardware and software components, ensuring optimal performance and security - Assist in the setup and maintenance of network infrastructure, including routers, switches, and wireless access points - Troubleshoot and resolve network connectivity issues, ensuring reliable and secure access for all users - Collaborate with other IT team members to implement and support IT projects and initiatives - Maintain accurate records of support requests, resolutions, and equipment inventory
Requirements
- Proven experience in providing technical support and assistance in an Apple operating system environment - Strong knowledge of hardware and software components, including Mac computers, iPhones, iPads, and related peripherals - Familiarity with network infrastructure and protocols, including TCP/IP, DNS, DHCP, and VPN - Excellent problem-solving and troubleshooting skills, with the ability to analyze and resolve complex technical issues - Effective communication and interpersonal skills, with the ability to interact professionally with end users and team members - Relevant certifications such as Apple Certified Support Professional (ACSP) or similar credentials would be a plus
People-centered brokerage aimed at elevating real estate professional\'s careers & offering unparalleled client services.
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Job Detail
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Job IdJD1671881
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned