Job Description

Education & Experience:

Bachelor's degree with MCSE/CCNA and three years of relevant experience in education sector in UAE.

Minimum 3-5 years of experience as IT Support Executive in education field preferably in a university. Knowledge of UI/UX Design & DevOps is advantageous.

Knowledge, Skills and Abilities:

• Ability to work both independently and as part of a team.
• The ability to communicate and solve problems
• Familiarity with all policies, procedures and regulations related to the field of work
• Analysis and reporting skills
• Ability to manage resources effectively
• The ability to plan, organize and develop
• Excellent command in English Communication
• Team player with a positive outlook and clear focus on quality assurance and customer satisfaction.
• MCSE, CCNA, Firewall & Security, CCTV and IP PBX



• IT infrastructure design, implementation and management (Server, wired/wireless network)
• Disaster Recovery site, backup implementation with data center for critical server roles.
• Manage and administer e-mail platform & Active Directory.
• Revamping server room to the industry standards in a most possible way.
• Firewall management and administration for campus.
• Managing and administration of the servers in the data center.
• Managing and administration of the centralized, standalone & cloud printers.
• Managing and administration of the biometrics attendance system and ID cards for staff's and students.
• Establishing and managing Virtual Private Network.
• Manage and administer Video conferencing platforms like Zoom/Google Meet/ Teams and their hardware's.
• IP PBX management and administration.
• Plan, implement, administer CRM (Bitix) & LMS(Moodle) and other applications.
• Providing technical support and training for the IT personnel and staffs
• Managing IT Assets
• Provide guidance and explain policies and procedures to staff and end-users
• Manage website hosting
• Must have knowledge of UI/UX & DevOps

Only shortlist candidate will be contacted.

Job Type: Full-time

Pay: AED5,000.00 - AED5,500.00 per month

Ability to commute/relocate:

• Ras al-Khaimah: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Have you worked in Education sector in UAE?
• Are you MSCE certified ?
• Are you CCNA certified ?
• Are you immediately available to join?

Education:

• Bachelor's (Preferred)

Experience:

• UAE Education field: 3 years (Required)