It Support Engineer

United Arab Emirates, United Arab Emirates

Job Description

Responsibilities include, but are not limited to
  • Maintain the Orders, incidents and problem management for desktop and services tickets (analysis, definition, support,
  • solutions, improvement suggestion and more)
  • Respond in a timely manner to services issues and requests from users within SLA
  • Installation of hardware and software in computer devices and application for iOS devices
  • Well organized the regular documentation for software, hardware and tools
  • Hardware and software technical Asset Management (including recharging) in relevant tools
  • Participating new IT roll-outs projects follow up with users
  • IT tool and service consultancy to the costumers
  • Resolve technical issues in a timely manner using available resources within the company
  • Responsible to follow up and communicate with external service providers orders/deliveries

Bayt

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Job Detail

  • Job Id
    JD1786843
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    United Arab Emirates, United Arab Emirates
  • Education
    Not mentioned