It Support Engineer : Hospitality : Hpe Aruba & Fortigate
Dubai, United Arab Emirates
Job Description
This role will provide essential IT services to executives, ensuring a seamless and secure experience for users across internet, access control, telephony, and meeting room setups. You will also handle key IT infrastructure tasks as required.
- Oversee and maintain HP Aruba switches, access points, and Fortigate firewalls, ensuring optimal configuration and performance.
- Manage server and network configurations.
- Configure SSIDs, tailor HP Aruba settings, and monitor network integrity.
- Facilitate Wi-Fi provisioning for individual clients.
- Ensure door lock systems and phone systems function reliably.
- Support BYOD environments and troubleshoot common issues.
- Set up video conferencing equipment (Zoom, Teams) and ensure smooth operation in all meeting rooms.
- Serve as the technical point of contact, explaining Wi-Fi setup, access controls, and other IT processes to clients as needed.
- Bachelor's degree in IT, Computer Science, or a related field.
- Atleast 2 years of overall IT Support experience.
- Solid knowledge of HP Aruba networking and Fortigate firewall systems, with experience configuring and troubleshooting these technologies.
- Proven experience in network and server management, with familiarity in supporting standalone IT environments.
- Excellent communication skills, capable of explaining technical issues to non-technical users.
- Professional demeanor and presentation, with strong client-facing abilities.
- Currently based in the UAE, and with the ability to work in Dubai throughout the week.
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Job Detail
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Job IdJD1764119
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:96000 - 120000 per year
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned