Oneztech Solutions is seeking a skilled and proactive IT Support Engineer to join our team. The ideal candidate will provide technical support and ensure the smooth operation of our IT systems. If you have a strong background in IT support and excellent problem-solving skills, we encourage you to apply.
Responsibilities
Provide technical support to end-users for hardware, software, and network issues.
Install, configure, and maintain computer systems and networks.
Troubleshoot and resolve technical problems promptly and effectively.
Perform regular system updates and maintenance.
Monitor system performance and ensure optimal functionality.
Document and maintain IT procedures and troubleshooting guides.
Assist with IT projects and implementations.
Ensure data security and backup protocols are followed.
Qualifications
Bachelors degree in Computer Science, Information Technology, or a related field.
Proven experience as an IT support engineer or similar role.
Proficiency in Windows/Linux/Mac OS environments.
Strong knowledge of network protocols and troubleshooting.
Familiarity with IT service management tools.
Excellent communication and interpersonal skills.
Strong problem-solving and analytical skills.
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