It Support Engineer

Dubai, United Arab Emirates

Job Description

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Oneztech Solutions is seeking a skilled and proactive IT Support Engineer to join our team. The ideal candidate will provide technical support and ensure the smooth operation of our IT systems. If you have a strong background in IT support and excellent problem-solving skills, we encourage you to apply.

Responsibilities

  • Provide technical support to end-users for hardware, software, and network issues.
  • Install, configure, and maintain computer systems and networks.
  • Troubleshoot and resolve technical problems promptly and effectively.
  • Perform regular system updates and maintenance.
  • Monitor system performance and ensure optimal functionality.
  • Document and maintain IT procedures and troubleshooting guides.
  • Assist with IT projects and implementations.
  • Ensure data security and backup protocols are followed.

Qualifications

  • Bachelors degree in Computer Science, Information Technology, or a related field.
  • Proven experience as an IT support engineer or similar role.
  • Proficiency in Windows/Linux/Mac OS environments.
  • Strong knowledge of network protocols and troubleshooting.
  • Familiarity with IT service management tools.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.

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Job Detail

  • Job Id
    JD1688977
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned