Job Description

We are looking for an IT engineer who can effectively support the CRM system in a company, ensuring smooth operations, data integrity, and user satisfaction with the CRM platform. The perfect candidate will possess the following skills:

1. Technical Skills:

- Proficiency in database management, SQL queries, and data manipulation.

- Ability to troubleshoot and resolve issues related to CRM software and integrations.

- Knowledge of programming languages such as JavaScript, HTML, or others used in CRM customization

2. CRM System Knowledge:

- In-depth understanding of the specific CRM system used by the company, such as Salesforce, Microsoft Dynamics, HubSpot, or others.

- Familiarity with CRM modules, customizations, workflows, reports, and dashboards.

3. Education:

- Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.

4. Experience:

- Proven experience in administering, configuring, and supporting CRM systems.

- Experience in managing CRM integrations with other business systems such as Marketing Automation, ERP, or BI tools.

- Familiarity with data migration and system integration best practices.

5. Certification:

- Relevant CRM certifications such as Salesforce Certified Administrator, Microsoft Dynamics 365 certifications, or certifications specific to the CRM platform being used.

6. Communication and Problem-Solving Skills:

- Strong communication skills to effectively engage with business users, understand their requirements, and translate them into technical solutions.

- Analytical and problem-solving capabilities to address technical issues and optimize CRM system performance.

Contact number: 0555957638

Job Type: Full-time

Pay: From AED3,000.00 per month