• Provide first-line technical support to end users, resolving hardware, software, and network issues.
• Diagnose and troubleshoot technical problems, escalating complex issues to senior IT staff or specialized teams when necessary.
• Install, configure, and maintain computers, printers, peripherals, and other IT equipment.
• Assist with setting up and maintaining audio-visual equipment for meetings and presentations.
Tasks include troubleshooting, diagnosing problems, and guiding users through step-by-step solutions.
Ensuring timely resolution of technical issues to minimize downtime and maintain productivity.
Strong communication and problem-solving skills are essential.
• Troubleshooting issues, including internet connection problems, network failures, computes, and other office equipment.
System and data backup, biometric system, Meeting room, printers, employee access.
• Provide physical device configurations like printers, laptops scanners, and laptop configurations for both IOS and Windows.
• operating systems: 2 years (Preferred)
• network connectivity issues: 2 years (Preferred)
• technical support: 2 years (Preferred)
• computer hardware, software, and networks: 2 years (Preferred)
Job Type: Full-time
Pay: AED2,500.00 per month
Education:
• Bachelor's (Preferred)
Experience:
• IT Support Coordinator: 2 years (Preferred)
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