Job Description

IT Support role in Abu Dhabi Fantastic opportunity with promising long-term career prospects. Key Accountabilities: He/she is responsible to perform regular check-ups or inspections in networking devices, AV infrastructure, and other IT/AV related peripherals. Provides technical assistance and troubleshooting on hardware/software issues. Ensure printer management configuration and other scanning devices. Setting up Apple devices (Laptop, IPAD, Mobile phones & Apple TV) and AV systems including other peripherals Doing backup & restoration of IOS platform devices if required Setting up projectors, and sound systems as per request. Setting up gaming devices for the kids for their personal use & Events. Installation & updating of application software as required with management approval. Setting up the operating system (windows XP,7,8 & 10,11 & MAC OSX) Assist in the actual events for technicalities and sometimes printing/laminating/labelling Perform any other related duties as required and asked by the reporting manager. Qualifications Diploma/ Degree in in computer science, information technology, or similar. Minimum years of experience 2-5 years experience as an IT support specialist Qualifications & Experience: Diploma or Degree in Computer Science, Information Technology or similar Minimum of 2 years experience as an IT Support specialist in Apple support, troubleshooting, configuration & data migration Skills and Competencies In-depth knowledge of computer hardware, software, and networks. Ability to determine IT needs and train end-users. Experience in documenting processes and monitoring performance metrics. Advanced knowledge of database maintenance and system security.