Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAEs most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees! We are currently recruiting for a IT Project Manager for our trusted client to be based out of their office in Dubai.Responsibilities:
Organizing information sessions on various IT tools as required
Co-ordination with various stakeholders of a IT demand.
Taking end-to-end responsibility of delivering an IT solution
Support other IT business partners or IT infrastructure colleagues in various IT operations related tasks
Collects IT requests and works on providing business relevant solutions being a trusted IT partner for the Business including coordination of the User Engagement Management
Initiates and oversees continuous improvement of allocated IT services, driving measures for providing the most efficient IT services.
Coordinates and guides the team to optimize the projects and hosts sessions for information sharing.
Guides implementation and/or execution of IT policies, guidelines, programs, and standards relevant for business areas.
Operates and optimizes pre-defined tools, applications, and data bases/data management systems.
Creates reports and communicates results to various internal and/or external stakeholders (e.g. management).
Supports users and coordinates formal trainings during the roll out of new services, informal training, and ongoing support for behavioral and cultural change initiatives to help people to use new technologies to be effective and efficient in their work.
Skills
Bachelors degree or equivalent in IT / Computer Science
Have 5-7 years of experience as a Business Analyst, IT Business Partner.
Strong analytical skills and result orientation, good understanding with Business process.
Strong communication and engagement skills to interact with various stakeholders across multiple countries and organization lines (face-to-face and virtually)
Advanced technical skills. Proven, Qlik Sense, Power BI, Tableau Experience will be a plus
Excellent documentation skills.
Experience creating detailed reports and giving presentations.
Excellent planning, organizational, and time management skills.