Job Description

Job Summary:

We are seeking an experienced and highly skilled IT Networking Operational Manager to oversee the day-to-day operations of our IT infrastructure, ensuring the seamless functioning of both networking and server systems. This individual will manage, maintain, and optimize our server environments, with a focus on Linux and Apple software, while also overseeing network operations to ensure reliability and performance. The ideal candidate should possess a deep understanding of networking principles, server administration, and experience with both Linux and Apple operating systems. Additionally, they should have strong leadership abilities to effectively manage a team, troubleshoot complex technical issues, and collaborate with other departments to align IT infrastructure with business needs.

Key Responsibilities:

Server Management & Maintenance:

• Oversee the configuration, installation, and maintenance of server infrastructure (both physical and virtual).
• Administer and support Linux-based servers, ensuring uptime and high performance. o Manage Apple servers and related systems, including macOS Server for file sharing, network services, and system updates.
• Perform regular server audits, backups, and disaster recovery planning. Network

Infrastructure Management:

• Design, implement, and optimize network infrastructure, ensuring high availability and secure connectivity.
• Configure and maintain networking devices (routers, switches, firewalls, etc.), monitoring network performance, and troubleshooting any network issues.
• Ensure compliance with security protocols and manage network security tools. System &

Software Integration:

• Ensure smooth integration of Linux and Apple systems with other enterprise applications and platforms.
• Implement and maintain operating system and software updates across Linux and Apple environments.
• Collaborate with the development and operations teams to optimize system performance and security. Team Leadership & Collaboration:
• Lead a team of network and system administrators, providing mentorship, training, and performance reviews.
• Collaborate with cross-functional teams to address technical requirements and support the organization's operational goals.
• Oversee helpdesk and support services related to networking and server infrastructure.
• Incident and Problem Management: o Lead troubleshooting efforts for network and server-related incidents, ensuring timely resolution.
• Develop and implement problem management processes to reduce the likelihood of recurring incidents.

Documentation & Reporting:

• Maintain clear and up-to-date documentation for system configurations, network topologies, and operational procedures.
• Provide regular reports on system performance, network health, and security audits to management.

Security & Compliance:

• Enforce security best practices across Linux and Apple systems to prevent vulnerabilities and ensure data integrity.
• Manage user access controls, permissions, and network security policies.
• Ensure IT operations comply with relevant industry regulations and standards.

Education & Experience:

Bachelor's degree in Information Technology, Computer Science, or related field.

5+ years of experience in IT operations management, with hands-on expertise in Linux server administration, networking, and Apple software.

Proven track record of managing complex IT infrastructures and teams.

Technical Skills:

• Expertise in Linux server administration (e.g., Ubuntu, CentOS, Red Hat). o Strong experience with macOS and Apple-based servers (macOS Server, File Sharing, etc.).
• In-depth understanding of networking protocols, routing, and security (TCP/IP, DNS, DHCP, VPN, etc.).
• Familiarity with virtualization technologies (VMware, Hyper-V, Docker).
• Experience with network monitoring tools and troubleshooting.

Certifications (Preferred):

1. Cisco Certified Network Associate (CCNA) or higher.

2. Linux Professional Institute Certification (LPIC-1 or higher).

3. Apple Certified Support Professional (ACSP) or Apple Certified System Administrator (ACSA).

Soft Skills:

• Strong leadership and team management abilities.
• Excellent problem-solving and troubleshooting skills.
• Outstanding communication and interpersonal skills.
• Ability to work under pressure and manage multiple priorities.

Work Environment:

Office-based with flexibility.

On-call support may be required for urgent issues or during off-hours.

Salary & Benefits:

Competitive salary based on experience

Job Type: Full-time

Pay: From AED3,000.00 per month