Our client, a multinational commercial vehicle manufacturing company is urgently looking for an IT Manager to be based in Dubai.Key Responsibilitiesxc2xb7 Provide comprehensive IT support for the partner network, encompassing ticketing, registration processes, and system-related partner onboarding.xc2xb7 Serve as the primary IT helpdesk, delivering user support for partner systems.xc2xb7 Manage demand and requirements effectively.xc2xb7 Act as the main point of contact for all aspects of the partner system landscape, working in close collaboration with system owners, Area Sales Managers, and HQ IT.xc2xb7 Support Enterprise Architecture Management (EAM) initiatives based on LeanIX.xc2xb7 Facilitate the IT setup for new partners.xc2xb7 Coordinate all IT topics of our Sales offices in Australia, Mexico, Chile, and future locations.xc2xb7 Ensure seamless business operations for sales colleagues in sales offices.xc2xb7 Provide strategic IT input for global partner management projects.xc2xb7 Lead and contribute to global projects within the Retail IT organization.xc2xb7 Foster collaboration with IT managers worldwide, the HQ network department, and Area Sales Managers.xc2xb7 Engage in international collaboration with other entities on IT topics and partner integration.xc2xb7 Undertake additional tasks as assignedSkills & Qualificationsxc2xb7 Bachelors degree in business information systems, computer science, or a related field.xc2xb7 Minimum of 5 years of experience in IT operations.xc2xb7 Proven ability to work effectively within a global IT team.xc2xb7 Experience in the commercial vehicle industry is preferred.xc2xb7 Proficiency in IT applications such as ERP and DMS; SAP experience is advantageous.xc2xb7 Strong background in IT project management and ITIL.xc2xb7 Expertise in IT security.xc2xb7 Proactive approach to driving digitalization.xc2xb7 Passion for new technologies and IT innovations.xc2xb7 Strong customer orientation with excellent communication skills and a collaborative team-oriented attitude.xc2xb7 Ability to work independently and as part of a team.xc2xb7 Excellent command of English; proficiency in German is a plus.xc2xb7 Willingness to travel.