Job Description

> Responsibilities:

> - Provide technical support for local and remote users in many locations.

> - Perform installation, configuration, and troubleshooting of Hardware, Software, and LAN / WAN infrastructure.

> - Troubleshoot the network and system services (ERP, Printing, Email service, VPN, and Internet access).

> - Apply the application of all IT policies and regulations

> - Setup and configure surveillance cameras.

> - Configuring attendance machines and its' reporting system service.

> - Maintain technical documentation for hardware and software used by users.

> - Provide root case of analysis to common and repeated operational issues.

> - Build, install and configure workstations for head office and other sites and branches.

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> Qualifications:

> - 2 to 3 years of experience in technical support & system administration

> - Ability to work from different locations (Head Office, Warehouses & Branches)

> - Good Knowledge of MCSA, CCNA.

> - Good understanding of Windows Server and Firewall fundamentals

> - Ability to diagnose and resolve basic technical issues

> - Ability to provide step-by-step technical help, both written and verbal

> - Excellent communication & follow up skills

> - Problem solving skills, and creative thinking

> - Provide technical support for Hardware and Software Issues

> - Professional personality and positive attitude

> - Very good command in English

> - Ability to undertake multiple tasks at the same time without losing focus

Employment Type

Full-time

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Job Type: Full-time

Pay: From AED5,000.00 per month