Job Description

Overview:

Abraj General Contracting is a distinguished construction company with a proven track record in shaping infrastructure and residential spaces. With a focus on roads, villas, and towers, we bring expertise and precision to every project.

OUR MISSION

Our mission is to redefine the urban landscape by creating robust roads and architecturally stunning villas and towers.

OUR VISION

Elevating skylines with visionary structures, Abraj General Contracting envisions a future where our buildings inspire innovation.

ROAD CONSTRUCTION

At Abraj, we specialize in the construction of roads that connect communities and facilitate smooth transportation. Our road construction services encompass planning, design, and execution to ensure durability.

VILLA CONSTRUCTION

Transform your dream home into a reality with Abraj. Our villa construction services blend modern design with practical functionality, creating spaces that reflect your lifestyle and aspirations.

TOWER CONSTRUCTION

Elevate your living or working space with our expertise in tower construction. From design conceptualization to construction completion, we ensure structural integrity and aesthetic appeal.

Abraj New-Life offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.

(Anyone can Apply!! "Freshers" for Startup + "Experienced" for Join our On-going Team / Experience (Minimum 6-months) regarding Computer Science / Information Technology Discipline)

Duties and Responsibilities:

• Provide technical support and assistance to end-users in person, via phone, email, or remote tools.
• Diagnose and resolve hardware, software, and network issues on desktops, laptops, and peripheral devices.
• Install, configure, and upgrade desktop operating systems, software applications, and hardware components.
• Set up and configure user accounts, permissions, and access rights in accordance with company policies.
• Collaborate with other IT teams to resolve complex technical issues and escalate unresolved problems to appropriate teams.
• Maintain accurate records of technical issues, resolutions, and user interactions in the helpdesk ticketing system.
• Conduct regular maintenance tasks such as software updates, patches, and system optimizations.
• Ensure compliance with security policies, procedures, and regulatory requirements.
• Assist in the implementation of IT projects and initiatives as required.
• Receive Service Calls from the End User and Provide support in response to Incidents, including problem determination and resolution.
• Help new employees for their IT onboarding and set up their workstations and train new employees to use a company's software and apps.
• Ensure that work is carried out within agreed service levels and in accordance with IT Department guidelines.
• Perform install, move, add, change (IMAC) services and create, update, and maintain relevant documentation.
• Create and maintain images for physical and virtual desktops and create and maintain software packages for software distribution of Third-Party Applications
• Handle printer Problems at End User desktops
• Provide support to voice equipment which includes support for the (VOiP) voice devices like headsets, plugging in the headsets and settings of the headsets.
• Manage, maintain, and update End User devices (including windows patching, application patching etc.)

Qualifications:

Bachelor's degree in IT or equivalent.

PROVEN EXPERIENCE AND QUALIFICATIONS IN IT OPERATIONS

Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems

Having full working knowledge of Incoterms.

Strong negotiation, communication, and interpersonal skills.

Attention to detail, strong organizational skills, and ability to manage multiple tasks.

Strong work ethic and commitment to ethical procurement practices.

Job Types: Full-time, Permanent

Pay: From AED2,800.00 per month

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please answer all respectively!! > Are you currently inside UAE ? | Current UAE Visa status ? (Employment visa/ Visit visa/ Cancelled visa/ Own visa) Can you join immediately? | Notice period ?

Application Deadline: 05/08/2024