Job Description

Job Title:

IT Assistant

Location:

701, New Century City Tower, Port Saeed, Dubai, UAE

Department:

IT / Technical Support

Reports To:

Ritik Rana Azad

Job Summary:

We are seeking a detail-oriented and tech-savvy

IT Assistant

to support our organization's day-to-day IT operations. The ideal candidate will have a solid understanding of Microsoft Office, basic hardware and software troubleshooting, and strong documentation and filing skills. This role is essential in maintaining smooth technology operations within the company.

Key Responsibilities:

Provide technical support for desktop and laptop computers, including hardware and software troubleshooting. Install, configure, and maintain printers and troubleshoot common printing issues. Perform basic maintenance and troubleshooting for local area network (LAN) connections and networking devices. Maintain detailed documentation of IT procedures, asset inventory, and support logs. Organize and manage physical and digital filing systems for IT-related documents. Offer user support and training on Microsoft Office applications (Word, Excel, PowerPoint, Outlook, etc.). Assist in installing and updating software and system drivers as needed. Monitor IT resources and report any irregularities or issues to the IT Manager. Ensure all IT equipment is functioning properly and assist in setting up new hardware.

Requirements:

Proven experience or education in IT support, technical assistance, or a related field. Proficiency in

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.)

. Knowledge of PC hardware components and ability to perform basic repairs and upgrades. Understanding of

printer setup and troubleshooting

. Familiarity with

basic network configurations

and troubleshooting (LAN, IP settings, etc.). Strong attention to detail and excellent

documentation and filing

skills. Good communication and interpersonal skills. Ability to work independently and manage multiple tasks efficiently.

Preferred Qualifications:

Certification in IT support is a plus. Experience with IT ticketing systems and remote support tools.

Employment Type:

Full-time

Salary:

Based on experience

Start Date:

Immediate

Job Type: Full-time

Pay: AED2,300.00 - AED2,800.00 per month