The IT Assistant is responsible for administering and monitoring the hotel's IT systems, providing technical support to both staff and guests. This role ensures smooth operation of all IT applications and resources within the hotel, manages software and hardware assets, and conducts preventive maintenance to maintain system integrity and functionality.Responsibilities:Executive Support

• Provide daily IT support to colleagues and guest IT requests.

IT Support Management

• Respond to guest and colleague IT requests promptly, ensuring high-quality support.

• Assist with routine IT tasks and checklists to ensure operational consistency.

• Troubleshoot and resolve hardware, software, and network issues.

Audio and Visual Support

• Coordinate and execute preventive maintenance for AV equipment.

• Provide technical support for meetings, events and Restaurants ensuring smooth execution.

Project Management

• Follow up on assigned project tasks, ensuring timely completion and collaboration with the IT team.

Cybersecurity and Compliance

• Conduct routine checks and follow up on security operation tasks, supporting the hotel's cybersecurity posture.

Competencies:

• Strong problem-solving abilities with analytical thinking.

• High attention to detail and organizational skills.

• Ability to prioritize and manage time effectively.

• Demonstrates a customer-centric mindset, especially in guest-facing interactions.

• Strives for accuracy and thoroughness in all tasks, ensuring quality results.

• Knowledge of hospitality industry technology.

Apply NowFirst Name (required) fe69dddaLast Name (required) d7d5617eEmail (required) dc5f642cApply Please wait... DoneThank youThe Waiter/Waitress is responsible for ensuring that guests are served culinary delights, pastry, sweets, delicacies and finest teas according to the standards of Emirates Palace Mandarin Oriental, Abu Dhabi.The Bellman is responsible for achieving guest satisfaction by creating a delightful arrival and departure experience, which includes escorting guests to their destination, handling, delivering and storing of guests\' luggage, communication of info...We are looking for service-oriented Airport Representative, committed to deliver exceptional guest's services as first and last point of contact of guests\' arriving or departing from the airport. If you are the professional we are looking for, we ...Sign up for Job AlertsPlease indicate your department, category and hotel preferences and we will email you regular job alerts.First Name (required) 8140051aLast Name (required) 5d644179Email (required) fd19d997Job Alert 185d9c6dDepartments 883994f8 Departments 05fa3356Categories de6110c9 Categories 8b1c240bHotel/Offices f3054b8c Hotel/Offices 7d3b818cSend Please wait... DoneThank youThis website uses cookies.We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click I Accept. If you click on I Do Not Accept then we will only use strictly necessary cookies, and you may have a deteriorated user experience. You can change your settings by clicking on the My Settings link on the top right of your device.to read our Cookie Policy.to read our full Privacy Policy.I do not accept I acceptMandarin Oriental Hotel Group8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong Kong

Mandarin Oriental