Swissotel Al Murooj Dubai is in the moments business. Were intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivist that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.
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IRD Order Taker - Arabic Speaker
As an Order Taker provide prompt and courteous F&B service to the Hotels guests
Prepare daily cashiering forms and operational forms
Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures
Complete knowledge of menus and wine lists, and up-to-date information about specialities and menus
The ability to maintain a clean, neat and orderly order taker cabin throughout service
To actively promote the services and facilities of Swissotel Hotel
Report to manager any kinds of deviation from set standard and procedures.
Maintain all Swissotel and Accor standard during the operation
Maintain complete knowledge of all F&B services, outlets, hotel services/features and hours of operation.
Qualifications
Guest focused personality is essential
Strong interpersonal and problem solving abilities
Minimum 1-2 years\' experience in a similar role
Ability to speak Arabic Language
Fluency in English; additional languages are a plus