Job Description

We are delighted to announce an exceptional internship opportunity in Healthcare Customer Relationship Services Management at our esteemed facility. The internship duration is a minimum of 2 months, with the possibility of extension up to 6 months, and we are particularly interested in applications from recently graduated students sponsored on a student, spouse, or father's visa.

To be considered for this exciting opportunity, please send your resume and relevant details to careers@jabalsina.ae with the subject line "Intern in Healthcare Customer Care Services."

Job Responsibilities:

Patient Relationship Management:

Engage with patients through various channels to address inquiries and provide assistance promptly and courteously.

Ensure patient satisfaction by resolving issues and escalating complex cases to relevant departments for swift resolution.

Maintain accurate patient records and update databases regularly.

Customer Care Services:

Manage customer inquiries, feedback, and complaints professionally and empathetically.

Educate customers about healthcare services, policies, and procedures to enhance their understanding and experience.

Collaborate with cross-functional teams to improve service delivery and customer satisfaction metrics.

Administrative Support:

Assist in scheduling appointments, coordinating follow-ups, and managing documentation to facilitate seamless patient care.

Conduct data entry, filing, and record-keeping tasks with accuracy and attention to detail.

Contribute to the development and implementation of administrative processes to optimize efficiency.

Team Collaboration:

Collaborate effectively with healthcare providers, administrators, and support staff to ensure coordinated patient care and service delivery.

Participate in team meetings, training sessions, and workshops to enhance knowledge, skills, and professional development.

Foster a positive and inclusive work environment by actively contributing to team initiatives and projects.

This internship offers valuable hands-on experience in healthcare customer care services management, providing a platform for learning, growth, and contribution within a dynamic healthcare setting.

We look forward to receiving your applications and welcoming dedicated individuals to join our team at JABAL SINA.

Job Types: Temporary, Internship, Fresher
Contract length: 2-3 months

Application Deadline: 31/12/2024