Company DescriptionAs the region\'s leading local tech organization, we\'re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!talabat is part of the Delivery Hero Group, the world\'s leading local delivery platform operating in 70+ countries worldwide New Vendor Onboarding:Facilitate the onboarding process for new vendors, ensuring all necessary documentation and information are collected and processed efficiently.Coordinate with vendors to ensure they understand our onboarding requirements and timelines.Vendor Training:Develop and deliver training programs for new vendors to familiarize them with our systems, processes, and standards.Provide ongoing training and support to existing vendors as needed.Mystery Shopping:Conduct regular mystery shopping activities to evaluate vendor performance and adherence to company standards.Prepare detailed reports on findings and provide actionable feedback to vendors and internal teams.Marketing Assets Delivery:Manage the distribution of marketing assets to vendors, ensuring timely and accurate delivery.Coordinate with the marketing team to develop and update promotional materials as needed.Vendor Support:Serve as the primary point of contact for vendor inquiries and support requests.Resolve issues promptly and escalate to appropriate teams when necessary.Maintain strong relationships with vendors, ensuring their needs are met and they are satisfied with our services.QualificationsQualifications/ Experience:Bachelor\'s Degree in any disciplineExcellent communication skillsEssential Skill Sets and CriteriaMust own a carHigh attention to detailsStrong time managementTeam cooperation attitudeStrong communication, research, and writing skills.Attention to detail and a commitment to delivering high-quality work.Desired Skill Sets and added bonus:Microsoft Office SuiteFlexibilityLanguages/system experiences etc. :Fluent English (Spoken and written)Arabic is a plus

Delivery Hero