Job Description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.


By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day




Overview of the role :




Installation Engineer leads & support Installation and AMC Services Team to execute all types of security system maintenance casual jobs and maintenance tasks, PPM, site visits, evaluation, inspection, reactive and proactive services, attend authority inspections and approval as per ADMCC/SIRA police rules within the agreed SLA and business needs ensuring customer satisfaction, profession work ethics and standards.




What you will do :




• Understand the process of Security System Installation and AMC services.
• Comply all requirements related with SIRA/ADMCC
• Understands various discipline wise project/AMC requirements.
• Complete the daily tasks and assigned PPMs on timely basis without any escalations.
• Troubleshoot all type of security systems under Maintenance within agreed SLA.
• Educate the client on how to use and maintain their devices
• Update business with required reports and documents






Required skills to be successful :




• Good communication skills
• Stakeholder management & Customer service skills






What equips you for the role :




• Bachelor's degree or Diploma in Electrical or Electronics Engineering
• 3-5 Years in Security & all type of ELV Systems like CCTV, ACS, Wifi, Data, Voice, Barriers, intercom, Signage & Intruder Alarm System Etc.
• UAE driving license
• SIRA/ ADMCC Certification




About Al-Futtaim Engineering & Technologies

Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.



The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.



The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.



These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.